Return and Exchange Policy

Exchange Policy

 

You can easily and quickly exchange our products. Here are the different types of exchanges:

  1. Exchanges for products worth the same amount: There will be no additional charge or refund.

  2. Exchanges for products with a lesser amount: The difference will be credited back to the card used for the original transaction or to your Paypal account. Please allow 5 business days for this amount to reflect in your account.

  3. Exchanges for products with a greater amount: The difference will be charged to the card used for the original transaction. If the original transaction was processed through Paypal, you will have to return the item and then you will need to submit a new order for the new item(s).

Return Policy

We stand by our product quality and accept returns within 30 days of purchase.

For whatever reason you are not satisfied with the product(s), you can easily and quickly exchange or return the item(s). Each product should be returned in perfect condition, unworn, with tags attached and in its original packaging and must be free of stains.

Note - For hygiene purposes, we do not accept returns or exchanges on all bodysuits and items on sales. Also our tea and slim creams are final sale.

Please follow the steps below to proceed with your Return or Exchange process.

  • Email us at mellyshapewear@gmail.com with your intent. Add your order number on the subject line, so we can process your order.

  • The shipping cost is nonrefundable and the shipping return cost is paid by the customer. For exchanges, the customer pays for the return shipping and MSW pays for the new item to be shipped to the customer.

We are here to help, email us at mellyshapewear@gmail.com if you need help with sizing or if you have any questions.